As the medical experience gradually becomes one of the considerations for patients to choose a hospital, more and more hospitals are committed to improving patient satisfaction. Compared with the entire hospital building, the waiting room is not large in area, but it is actually of great significance to the patient's medical experience. The waiting room is a place for patients to wait and rest during medical treatment. The waiting time in the waiting room sets the tone for the medical services of the entire medical process of the patient, and also determines their expectations for the medical treatment. Therefore, the warm and comfortable waiting environment in the waiting room helps the hospital's understanding and minimizes their physical and psychological pressure.
The planning and design of medical furniture and space in the waiting room should take into account the psychological changes of patients while waiting for treatment. Humanized services should be provided in this area, and comfortable waiting chairs, waiting sofas, televisions, electronic screens, call systems and other facilities should be provided. The space should be matched with beige, light blue, light green and other colors to create a quiet, clean and friendly feeling for patients. Waiting chairs, also known as medical waiting chairs, are used for patients or their caregivers to wait and rest temporarily. They are required to be durable, comfortable, easy to clean and occupy a small area. The waiting chair consists of a seat plate, a beam, an armrest, a footrest and a bracket. The seat plate of the waiting chair is made of foamed PU through mold casting. The iron frame and the seat support are made of molded polyurethane PU. The surface leather grain of the PU seat is processed with a special 3D three-dimensional leather grain technology. The three-dimensional pit pattern on the PU surface makes the PU surface cortex more wear-resistant, and has better anti-scratch, scrape, rub and impact effects, and is easy to clean. Waiting chairs are mostly 3-person or 5-person. In addition, the color of the waiting chair can be customized.
The design of the waiting sofa can adopt a curved shape and a humanized structure. From the appearance to the material, it should meet the needs of users and focus on comfort. The design and selection should be in line with the overall environment of the hospital, integrated with the hospital building space, show the characteristics of the hospital waiting area, avoid the cramped feeling of the hospital indoor environment, reduce the work pressure of medical staff, and improve the quality image of the hospital.
Medical furniture in the waiting area can not only reduce the physical and psychological pressure of patients during treatment, but also the seats in the waiting area must be comfortable and provide different options for different groups of people. For example, it can be divided into private areas and family areas. The armrests on the chairs can make it easier for patients to sit or stand up. At the same time, the seat size required by obese patients must also be considered. In addition, there must be sufficient power supply, placed in a conspicuous location so that patients and their families can easily find it.
Because waiting rooms are related to patient experience, hospitals should re-examine the design and furniture configuration of waiting room spaces, and inject a more humanistic hospital healing environment. Dain Medical emphasizes "people-oriented" in designing medical furniture for waiting rooms, providing more humane, safe and comfortable medical furniture for waiting areas, injecting Dain's strength into improving the dual satisfaction of patients and medical staff.
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